Your operating room counts on Mizuho OSI’s equipment everyday. With Mizuho OSI’s Service Team, our people ensure your surgical equipment is ready to perform when it’s needed and make it easier to get the most from your investment with preventative maintenance checks and service plans.
We’re here to answer questions on the phone, provide onsite maintenance, and help your facility give the best care possible for patients with minimal OR downtime.
Our technical support specialists are available by phone to support you Monday–Friday from 5am–5pm PT.
Our field service engineers are available from Monday–Friday from 8am–5pm local time. After-hours field service is available at overtime rates upon request.
For assistance call (800) 777-4674, select option 2
For customer located outside the US, please contact your distributor for support.
“Dan did an outstanding job on completing the PMs (preventative maintenance). He found some issues that could have impacted patient safety. Following that he was very prompt at getting me a quote for repair and getting parts ordered. He completed the repair in a very timely manner. This resulted in minimal down time for our staff and improved patient safety.”
Our Service Team utilizes only original, fully compatible, factory-certified parts.
Made by us. Warrantied by us. Serviced by us. It’s the Mizuho OSI way.
*Data on file, Mizuho OSI
A table down means postponed procedures and loss of revenue for your facility. Regular preventative maintenance from your Mizuho OSI service engineer can help identify needed repairs before they become issues.
This inspection is included for as long as your table is covered under the one-year Mizuho OSI warranty or a full service contract.
For customer located outside the US, please contact your local distributor for support.
WARNING: Mizuho OSI products may expose you to chemicals which are known to the State of California to cause cancer and/or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.
Procedure Preparations
Mizuho OSI’s Femoral Hooks and Femoral Hook Support must be cleaned and sterilized according to your hospital’s washing, decontamination, and sterilization procedures before each use.
